Last updated: 13 June 2026. Advome respects your privacy and protects your data in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
1.1. Account Information: Name, email address, phone number, and payment details when you subscribe.
1.2. Matter Information: Case details, party names, court numbers, deadlines, and procedural stages you enter into the platform.
1.3. Documents: Legal documents you upload for detection, analysis, or template generation. These may include summonses, awards, affidavits, and correspondence.
1.4. Usage Data: Pages visited, features used, time spent, and device information for platform improvement.
1.5. Attorney Information: For attorney subscribers, firm name, practice number, province, practice areas, and client connection data.
2.1. To provide the platform's core services: matter tracking, document detection, template generation, and deadline management.
2.2. To process payments and manage subscriptions.
2.3. To improve the platform through usage analytics and error tracking.
2.4. To communicate with you about your account, updates, and service changes.
2.5. To comply with legal obligations and protect our rights.
3.1. We do not sell your data. Your information is not sold, rented, or traded to third parties for marketing purposes.
3.2. AI Processing: Document content and user inputs may be processed by Kimi (Moonshot AI) for analysis and template generation. This is necessary for the platform to function. Kimi does not retain your data for training unless you explicitly opt in.
3.3. Attorney Connections: When you choose to share a matter with an attorney, only the information and documents you explicitly select are shared. The attorney cannot access your other matters.
3.4. Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and safety.
4.1. We use industry-standard encryption (SSL/TLS) for data transmission.
4.2. Documents are stored in secure cloud storage with access controls.
4.3. We implement regular security audits and vulnerability assessments.
4.4. No system is completely secure. You use the platform at your own risk and should not upload highly sensitive information unless necessary.
Under the Protection of Personal Information Act 4 of 2013, you have the right to:
5.1. Access your personal information held by us.
5.2. Correct inaccurate or outdated information.
5.3. Delete your account and associated data (subject to legal retention requirements).
5.4. Object to processing of your data for certain purposes.
5.5. Export your data in a portable format.
To exercise these rights, email support@advome.co.za with your request.
6.1. We retain your data for as long as your account is active.
6.2. After account deletion, we retain minimal data for legal and tax purposes for 5 years, then securely delete it.
6.3. You may request immediate deletion of specific documents or matters at any time.
7.1. We use essential cookies for platform functionality (login, preferences, session management).
7.2. We use analytics cookies to understand platform usage and improve the service.
7.3. You can disable non-essential cookies in your browser settings, but this may affect platform functionality.
For privacy-related questions or to exercise your rights:
Email: privacy@advome.co.za
Postal: Advome (Pty) Ltd, [Your Address], South Africa
Information Officer: [To be appointed under POPIA]